Shipping & Return Policy
Shipping
We ship to the entire United States as well as Canada. All of our orders are shipped on business days (Monday - Friday).
UNITED STATES
- Free Shipping on all US Orders over $75
- Orders will process between 2-3 business days and sent via first class or priority mail.
- During our big seasonal sales, shipping can take longer, please allow us 5-7 business days.
CANADA SHIPPING
The rate to ship to Canada is based on the weight of your order and the dimensions of the package needed to ship it. This rate will be presented at checkout.
Please note: Canadian orders may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by It'sNOMB. Should the package be refused by the customer due to customs, the order will not be refunded.
Canadian orders typically arrive between 7 to 15 working days.
If you have reason to believe your package has been lost or stolen, please contact customer care (shop@itsnomb.com) so that we can investigate this for you
Returns
Please click here to initiate a return or exchange
Your satisfaction is our priority. In the event that any of our items do not meet your expectations, please return it in its original condition (unused, all hang tags attached, all parts/accessories included, and packaged just like new) for a refund. Please note that you will be refunded the full amount paid for the GARMENT, not your original shipping fee. We do not pay for return shipping
Any item purchased using a 40% off or more coupon code or discount is final sale and there are no returns allowed.
Any item purchased from our Sale section is final sale and there are no returns allowed.
Please note that some but not all international orders might be subject to duties and customs charges which are determined at the time of delivery to your country and must be paid by the customer to release goods, if the package is returned to us because you refused to pay duties, you will need to pay the shipping fee again to receive your package.
All returns should be made within 14 days of receipt of the order (example if it is delivered on the 1st of the month it needs to be returned no later than the 14th of the month). We will not process any returns that arrive to us beyond those 14 days. Any items that do not meet these guidelines will be returned to you. All worn items will not be eligible for returns.
If a damaged or defective item is shipped to you, please notify us within 3 days from the day you receive your package.
Return shipping fees are not covered, you may return the package using any carrier you prefer but we do suggest a tracking number.
Please allow us 2 weeks from the date that we receive your return for the refund request to be processed. Delays may occur during new releases, holidays and sales. We thank you for your patience!